We want you to enjoy your experience with our store as much as possible, which is why we’re here to help. Please check our full return policy here.

We work hard to help you get your orders as fast as possible. So as soon as the payment is accepted and the order is confirmed, it is immediately in the process to be shipped. This means there is only a very small window of time where we can “catch” your order before it is physically picked, packed, and set aside for shipping.

Please contact us as soon as possible within the following time period for cancellations and changes and provide us your full name and order number. We’ll let you know what we can do!

To cancel your order, please do so within 6 hours from time of order confirmation. Late requests may incur fees.

To make changes to your order (change color or size), please do so within 24 hours from time of order confirmation.

Order modification requests after 24 hours from time of order confirmation may not be accommodated.

All gift cards are not returnable or refundable for cash. The good news is that the gift cards do not expire and can be used in multiple transactions until the credit runs out.

We do not offer direct exchanges on any of our products.

Oh no, we’re so sorry to hear this! Please contact us and provide us your order number, full name and an image of the damaged item and we’ll be happy to help you!

If your order is eligible for refund – you should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Please check our full return policy here.